-Re: [DISCUSS] remove automatic ticket assignment
Christopher 2013-04-26, 02:51
After the automatic assignee looks at them, they can always mark them
as unassigned. Though, this seems to work better when there is a more
clearly defined hierarchy of authority for different components.
The point of automatic assignment seems to me to ensure they don't go
overlooked. I agree with John that this could be satisfied with some
sort of notation to distinguish that a ticket has been reviewed. Some
systems have workflows that allow tickets to go from a "New" state to
an "Accepted" one. Can we do that with JIRA?
Christopher L Tubbs II
On Thu, Apr 25, 2013 at 10:26 PM, David Medinets
<[EMAIL PROTECTED]> wrote:
> +1 to leave tickets unassigned until someone is actually working on the
> On Thu, Apr 25, 2013 at 9:37 PM, Eric Newton <[EMAIL PROTECTED]> wrote:
>> Automatic ticket assignment makes too many assumptions. We should leave
>> new tickets unassigned to indicate that they are free for anyone bold
>> enough to implement them.