-RESOLVED vs CLOSED
Israel Ekpo 2013-04-04, 03:45
I have noticed some issues are in RESOLVED state and others are in CLOSED
I wanted to find out when we can use RESOLVED and when we can used CLOSED
for the status of an issue.
For instance, some issues have been marked as resolved for 12 months or
A quick lookup on these JIRA statuses suggest that:
Implies that a resolution has been taken, and it is awaiting verification
by reporter. From here issues are either reopened, or are closed.
Implies that the issue is considered finished, the resolution is correct.
Issues which are closed can be reopened.
I think we should go over some of the issues that are marked as RESOLVED to
see if thier status should be set to CLOSED.
Here are some 800+ issues in RESOLVED state
It looks like RESOLVED is not the final state these issue should be. If the
reporter believes that the issue has been addressed satisfactorily, it
should be marked as CLOSED.