Thanks for the comments! Giving time for people to respond sounds like what we typically do. The same holds for telling people to reopen if needed.
Before closing (or proposing to close) an issue that has been idle, it is a good idea to do some investigation to see if it has been overlooked and it is something we need to address. As you say, contributors come and go, and the process of characterizing an issue, including severity, is not perfect; it is not unusual to miss important issues if we simply rely on people responding. We try hard not to miss important issues, though.
From: Rumesh Eranga [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 25, 2013 3:00 AM
To: [EMAIL PROTECTED]
Subject: RE: backlog clean-up
Vetoshkin's idea is a better way to priceed I guess. Giving others some time and then closing the issue.
From: "Vetoshkin Nikita" <[EMAIL PROTECTED]>
Sent: 12/24/2013 6:29 PM
To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
Subject: Re: backlog clean-up
Sorry for interfering, just a thought based on my experience.
I usually prefer to run over a list of open issues, ask for comments,
(optionally) wait for a week or two and then close issue saying "Please, feel free to reopen the issue if it still persists". I does usually work in such environment, when reporters are not interested in your project anymore or the issue has gone and they are a bit lazy to tell you that. But if the issue does exist and is really itching - they usually come back, reopen and clarify there view and answer the questions.
On Tue, Dec 24, 2013 at 12:50 PM, Flavio Junqueira <[EMAIL PROTECTED]>wrote:
> There is no concrete procedure afaik. Every now and then one of us
> goes over the list and cleans it up a bit. One key problem is that
> sometimes the people who have created the jira or contributed a patch
> do not responded, so the jira remains open because we shouldn´t
> resolve or close an issue without reaching agreement on whether it
> should be closed.
> Feel free to close issues that you understand as not being a problem,
> duplicate, etc. In the worst case, we will open it again.
> -----Original Message-----
> From: German Blanco [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, December 24, 2013 6:34 AM
> To: [EMAIL PROTECTED]
> Subject: backlog clean-up
> The project has a large backlogs of JIRAs, but many of them do not
> reflect issues in the current versions.
> Wouldn't it make sense to spend a little time closing obsolete JIRAs?
> E.g. this one:
> Seems to be "Not a problem".
> May I just go through the list and start resolving those that are obvious?
> Or is there a better procedure to do this?